The first step is an introductory call between you and myself, Deborah . I need you to share your vision for the venue, the things that are important to you and I like to know where your getting married as the dress for a barn wedding requires a different dress for a wedding in a chapel in Italy or an English Church. Next, we will call you through FaceTime or Zoom from the boutique and physically walk you through the Dresses. We discuss the styles you love and anything else you need. We can show you what dresses look like what alterations could be made.I can put a dress on a dress manniquin to show how the dress looks. You select your shortlist and after our call ends we send all the favourites over in an email to you.
WE HAVE NOW ADDED TO THIS SERVICE TO DELIVER GOWNS HOME TO TRY
So how does this work?
After going through the virtual appointment, you will have chosen three to five gowns you want to physically try on.
Every gown you loan you pay £100 for plus service charge £150 delivery £25. So if you loan 4 dresses you pay £400 and when all are returned £225 is refunded. For Delivery and Collection the following day, there is a contract to sign OF COURSE and this would be sent and signed before hand. We can also arrange for a courier service depending where you live and we can quote you for that service too.
While you are home we zoom in to see you or FaceTime while you are trying them on. We can talk through the fit and styling tips and hear your opinios.Your family can be there in person (if they live with you) or they can join the call and share you excitement. Trying on at home is relaxed and easy and you can go at your own pace, take as many photo’s as you wish. The dresses should be returned within 24 hours. Any gowns returned damaged will be charged to the bride upon inspection. They will be photographed before collection and on return. Any dresses returned damaged WILL NEED TO BE PAID FOR IN FULL.
When you decide on the dress, we will then instruct you on how to be measured ( tape measure will be sent) and any design changes you want, once the gowns are returned any differences in cost will either be refunded or charged to your card. Your card details are kept securely on file until the dress has been ordered.
If no dress is selected then deposits are refunded minus a £150 appointment fee. And £25 delivery. If you follow up with a second appointment to the boutique the appointment fee is non refundable.
For your peace of mind when dresses are returned they are all disinfected and steamed to a very high temperature to remove any bacteria and viruses.
I went to well over 30 bridal stores before finding Surrey Brides and my dream dress. Having initially contacted the store via email, they were more than accommodating and an appointment was quickly arranged at a time to suit me.
Google | October 2016
What a great shop! Always dreamed of getting my wedding dress from this shop, having driven past it on the way to school for 5 years. The staff were very friendly and helpful, nothing was too much.
Google | November 2015
Lovely shop, experience and wonderful staff. Such a vast variety of different dresses to try on - all of excellent condition and quality.
Google | April 2015